Which field service platforms tell you what their AI receptionist costs?

All four now sell AI that answers the phone, but the products are not the same thing, and the differences matter more than the marketing suggests.

Jobber Receptionist. Answers calls and texts around the clock, offers to book visits, screens junk callers, and texts back missed calls. Launched August 2025.

Workiz Genius Answering. An AI answering service tied to the Workiz phone system.

Housecall Pro CSR AI. AI call handling inside Housecall Pro, sold alongside their HCP Voice and HCP Assist products.

ServiceTitan AI Voice Agent. Powered by Titan Intelligence, it answers calls and books and reschedules jobs. It works with ServiceTitan's Basic Phones, Phones Pro and Contact Center Pro. ServiceTitan's onboarding documentation for it was published in March 2026, so if a comparison you read says ServiceTitan has no AI answering, that comparison is out of date.

Jobber's figure comes from its own Help Center and pricing page, read 2026-10-04.

For the other three, that "not published" is not laziness on our part. Housecall Pro lists CSR AI on its pricing page as an add-on, with no figure. ServiceTitan publishes no pricing for anything, including its base platform and the AI Voice Agent. Workiz now publishes no prices at all: every plan on its pricing page says "Request pricing," and Genius Answering is listed as "sold separately" with no figure.

We looked for those numbers specifically and could not verify any of them from a vendor source. Estimates exist on comparison sites. Most of those sites sell a competing product.

Three reasons, and the third is the one people miss.

You cannot compare what you cannot see. If you run Workiz and want to know whether to buy their answering add-on or a standalone tool, you need both numbers. You can get one of them in ten seconds and the other requires a sales call.

Hidden prices favor the seller. A price you have to ask for is a price that can be set after the vendor knows your revenue, your team size and how badly you need it. That is not a conspiracy, it is how quoted pricing works, and it is worth understanding before you get on the call.

AI is now doing the comparing. When a business owner asks ChatGPT or Google which AI receptionist to use for a plumbing company, the assistant assembles an answer from what it can read. A vendor with a published number gets quoted precisely. A vendor without one gets a hedge, or gets left out. That gap is already visible in how these products get written about.

If your platform already sells AI answering, price that first. Native is one bill, no integration to build, and often genuinely good enough. Nobody should hire anyone to replace a working $29 add-on.

To get a real number out of the three that do not publish, ask for these four things in writing before you commit:

1. The monthly price of the add-on itself, separate from the base plan.
2. What usage that includes. Conversations, minutes or callers, and how many.
3. The overage rate once you pass it.
4. Whether the price changes at renewal.

Point four matters more than it sounds. Sameday's published entry price went from $349 in mid-2024 (per an archived copy of its pricing page dated 2024-06-15) to $449 in 2026. Prices in this category move.

If you want a benchmark while you wait for a quote, here is what the standalone market publishes:

Read from each vendor's own pricing page on 2026-10-04.

Notice that every one of them meters. The sticker price is what a quiet month costs. Work out your real call volume before you compare anything, because the cheapest entry price is rarely the cheapest bill.